- Exchanging or returning
- Exchanging or returning an item couldn't be easier. Try your purchase on in the comfort of your own home and let us know right-away if you'd like a different size or a refund.
- You have 14 days from the date of purchase to return your items for a full refund and up to 30 days to return your items for store credit. Returns shipped by mail is at the purchasers expense.
- Items must be returned to us unused with all Eleventh House tags and designer labels still attached. Returns that do not meet our policy will not be accepted.
- View your order details to request a return.
- You can also return your items in person at Eleventh House.
- Refunds will be credited back to original form of payment
- Allow up to 10 business days for your refund to process
- Store credit will be given in the form of a gift card
- Purchases made with a gift card or store credit will be given back in the form of a gift card
- Final Sale (40%-50% off OR Sale on Sale)
- All sale items purchased are FINAL SALE
- Price Adjustments
- If an item is purchased at full price and later goes on sale, we do not offer price adjustments at this time.
Being a hustler never sounded so good. You buy, we give.
For every $1 you spend earn points towards redeemable discounts. All you have to do is sign-up, and start shopping. Let us make a hustler out of you.